If you received points when you purchased the item, then those points will be removed from your account when the return is processed. If no points were earned on the purchase of the item, then no points will be removed. This point deduction activity will be visible on your Points History page under your account.
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Articles in this section
- Billabong Crew Benefits
- How do I get free returns?
- How do I get free shipping?
- My purchase is not appearing in my points balance. What should I do?
- Why have my points not been added?
- Do all my purchases count towards points?
- How do I view my points?
- What happens if I return an item?
- Do my loyalty points have an expiration date?
- If I make an in-store purchase and I am not a loyal member of that Boardriders family brand, can I still add that purchase to my loyalty account at the family brand I am loyal to and earn points?