ONLINE: Redeem and use your reward right at checkout. Not ready to shop? You can also go to your Rewards page in your account and redeem a reward for future use either online or in-store. Based on the total points you have in your account; we display the various types of offers and rewards you can use at checkout so that it’s easily accessible to you. Your discount will be reflected in the order total once you have applied it to your cart.
IN-STORE: Before you begin your shopping experience, you have the option to log into your account online to view the different rewards that are available to you. You can either redeem that reward in advance and use it in-store, or you can ask our sales representative to check for any available offers/rewards under your account. If there is an offer/reward available, we will gladly redeem it and add it to your purchase.
Have more questions? Submit a request
Articles in this section
- Billabong Crew Benefits
- How do I get free returns?
- How do I get free shipping?
- My purchase is not appearing in my points balance. What should I do?
- Why have my points not been added?
- Do all my purchases count towards points?
- How do I view my points?
- What happens if I return an item?
- Do my loyalty points have an expiration date?
- If I make an in-store purchase and I am not a loyal member of that Boardriders family brand, can I still add that purchase to my loyalty account at the family brand I am loyal to and earn points?