Payments and Authorizations

  • Retail Delivery Fee

    Due to selling taxable items delivered by motor vehicle in the following state(s) below, Billabong is required to collect and remit a new fee to the states Department of Revenue.

    The fee begins July 1, 2022. If your order has been placed on or after July 1 2022, the fee was already collected in your order total. This is a non-refundable service fee.

    Abiding States:

    Colorado: $0.27 per retail sale for delivery.

     

  • Accepted Payment Methods

    We accept Apple Pay,  PayPal, AfterPay, Visa,  Mastercard, American Express and Discover. You may also use some prepaid gift cards as long as you have pre-registered them with your current address.

    File:Apple Pay logo.svg - Wikimedia Commons   PayPal Logo, PNG, Symbol, History, Meaning  THE NEW AFTERPAY LOGO PNG 2021 Visa logo PNG File:MasterCard early 1990s logo.png - Wikimedia Commons American Express - Newsroom - Media Library - Media LibraryDiscover logo and symbol, meaning, history, PNG

    Please Note:

    • You will not be charged for items purchased with a credit card until they are shipped. Items purchased on debit card may be billed immediately upon order confirmation.
    • For your security, your billing name and address must match that of the credit card used for payment. We reserve the right to cancel any order that does not match these criteria. 

     

  • When will I be charged for my order?

    Initially, your credit/ debit card will hold a pending authorization at the time of order submission, however, your card not be fully charged until your order has shipped out. Most orders ship within 2-3 days of receiving your order. You will receive a shipping confirmation email once the order has shipped from our warehouse.

    If your order happens to cancel, the pending authorization should drop within 24-48 hours of cancellation. You will be notified via email regarding cancellation reason.

     

  • Am I charged Sales Tax?

    State laws require that we charge applicable sales tax on orders shipped to the following states:

    Arizona, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, Texas, Utah, Virginia, Washington, West Virginia, Indiana, South Dakota Tennessee, Vermont, and Canada.

    We do not charge sales tax on the purchase of Gift Certificates. However, items purchased with Gift Certificates will be taxed if shipped to the states mentioned above.

     

  • AfterPay

    AfterPay is a service that allows us to offer our customers the ability to make purchases now and pay for them in four equal payments made every two weeks without any interest.

    Just shop billabong.com and check out as usual. At checkout, choose AfterPay as your payment method. First-time customers will need to register with AfterPay and provide payment details. Returning customers simply log in to make their purchase. It’s that easy. Please note that all items in your shopping bag must be eligible for payment with AfterPay, and the total amount due must be between $35 and $2,000.

    For more information, please click here.  

     

  • How does AfterPay work?

    Please see all AfterPay details by clicking here.

     

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Gift Cards